What are Member Advocates?
Member Advocates are dedicated to assisting our members with care navigation and resource referral to maximize the member’s healthcare experience.
Member Advocates will personalize their care to each member by coordinating their services and support, to get them to the right services at the right time.
Member Advocates empower members in making healthcare decisions that are right for them and their families.
Our Member Advocate Program supports the Vibra Health Plan vision through:
- Tireless support of our members through improvements in healthcare coordination
- Collaboration with a strong network of community resources ready to assist Vibra Health Plan members
- Elimination of potential barriers to care and ways to overcome them
- Education toward improving health and wellness
- Available 7 days a week
When you become a member of Vibra Health Plan, our Member Advocates are available to discuss programs, offer support, and assist with navigating your healthcare events.