Services Supporting Self-Direction
Our Member Advocates provide services supporting self-direction to allow members to have the responsibility for managing all aspects of healthcare delivery in a person-centered planning process.
While such services are a non-primarily health related benefit, they may have a reasonable expectation improving or maintaining the health or overall function of the chronically ill enrollee.
Services supporting self-direction include, but are not limited to:
- Information regarding how a self-directed care program works
- Individual rights and responsibilities, and available resources
- Counseling, training and assistance, such as:
- The use of supports for financial management
- Access to an independent advocate system available in the state
Your Member Advocates are available to:
- Discuss programs
- Offer support
- Assist with navigating your healthcare