Services Supporting Self-Direction

Our Member Advocates provide services supporting self-direction to allow members to have the responsibility for managing all aspects of healthcare delivery in a person-centered planning process.

While such services are a non-primarily health related benefit, they may have a reasonable expectation improving or maintaining the health or overall function of the chronically ill enrollee.

Services supporting self-direction include, but are not limited to:

  • Information regarding how a self-directed care program works
  • Individual rights and responsibilities, and available resources
  • Counseling, training and assistance, such as:
    • The use of supports for financial management
    • Access to an independent advocate system available in the state

Your Member Advocates are available to:

  • Discuss programs
  • Offer support
  • Assist with navigating your healthcare

Call 844.575.4386 (TTY 711)

Updated October 1, 2020
H9408_WBST21_M